Customer Service Executive

2 - 4 Years

Ludhiana


Job Description

good communication skills in English & knowledge of E-mail & MS- Excel.


Responsibilities –



· Contact potential or existing customers to inform them about a product or service using scripts

· Answer questions about products or the company

· Ask questions to understand customer requirements and close sales

· Direct prospects to the field sales team when needed

· Enter and update customer information in the database

· Take and process orders in an accurate manner

· Handle grievances to preserve the company’s reputation

· Keep records of calls and sales and note useful information

Salary 1 Lac 25 Thousand To 1 Lac 75 Thousand P.A.
Industry Cargo / Freight / Transportation / Packaging / Shipping
Work Experience 2 - 4 Years
Qualification Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A

Key Skills

Customer Service Customer Support

Company Profile